Returns & Exchanges

At Facer Store, we want you to love your fashion finds, which is why we offer a 30-day window for returns and exchanges on all items in original, unworn condition. If your order isn't a perfect fit, our streamlined process ensures a quick resolution so you can get back to styling.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Place the items in their original packaging with all tags attached, ensuring the garment is free from any signs of wear or damage.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund or ship your exchange item within 5-7 business days.